Return Authorization Requirements
Return Conditions
Manufacturing Defects: Only manufacturing defect goods reported within 2 days after receiving the goods will be accepted.
Missing Goods: Goods missing from the order must be reported within 2 days.
Packaging Requirements: Returned goods must remain unused, undamaged, and be returned in their original packaging intact.
Freight Responsibility
The shipping fee incurred from returns shall be borne by the customer.
If the goods do not meet the return conditions (such as being used, damaged, or having incomplete packaging), the buyer shall bear the relevant costs and no refund will be provided.
Return Process
Contact sales to apply for a return → Return the goods as instructed → We will process the refund after inspection and acceptance.