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Help Center
You can find answers to common questions here or directly contact our customer service team. Let us solve the problem for you.
F&Q
01

Is there a minimum order quantity (MOQ)?

Yes, the MOQ varies for different products. Please refer to the order page for details.
02

Can the logo or design on the packaging be customized?

Some products support personalized design (such as logo printing). For the specific customizable scope, fees, and process, please contact the sales team directly.
03

How do I place an order?

After registering an account, select the product and fill in the requirements (quantity, size, etc.), and the system will automatically generate an order. Subsequently, a 1V1 salesperson will be assigned to connect with you.
04

How long after the order is confirmed will it be shipped?

Shipping time varies depending on the order type. Standard products are usually faster, while custom orders will take longer. The specific time will be evaluated after you place your order, and you can also contact customer service in advance to obtain an estimated schedule.